K

Visitor

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5 Messages

Wednesday, May 3rd, 2023 2:06 AM

Closed

Can't connect to game servers

Ony my Xbox one series s there are certain games I can't connect to like Destiny 2 and battlefield 2042. I've tried port forwarding, restarting the router, and restarting the console.

It's connected to the wifi just fine just won't connect to the game servers. The NAT type is OPEN. 

Official Employee

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455 Messages

2 years ago

Hello @K_B_S. I am sorry to hear that you are having issues with getting your games to connect. Have there been any recent updates to those particular games recently? Have these games ever had issues with connecting before? 

Visitor

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5 Messages

@XfinityRobertA​ there hasn't been any recent updates to these games as of right now, it's been a handful of games that I own that struggle connecting or staying connected to. These issues only started happening when I recently switched to xfinity a few days ago. 

Official Employee

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455 Messages

2 years ago

@K_B_S Gotcha! Are there an error messages when the games try to connect? Is there anyway to see if the same issue happens over an ethernet connection? 

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