Visitor
•
1 Message
Can't connect devices to wifi
It keeps saying failed ip address I've done everything says it's online good signal but failed ip address
Visitor
•
1 Message
It keeps saying failed ip address I've done everything says it's online good signal but failed ip address
XfinityNatalie
Official Employee
•
254 Messages
21 days ago
Greetings user_xq76wu! Thanks for reaching out on our XFINITY Community Forum. It's not a fun experience when you receive an error message while trying to connect your devices to your network as needed. Let's work on this matter together right away, so you can start enjoying your Internet experience as you deserve! Before we get started, can you please confirm the troubleshooting steps you have already attempted on your end so that we can ensure we eliminate any possible factors causing this failed IP address error?
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