cantgetactivate's profile

New Poster

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1 Message

Sat, Mar 21, 2020 7:00 PM

Can't Activate Own Modem/Router

I can't activate my own modem/router at xfinity.com/activate . It just takes me to "Sorry, we can't find this device. Please give us a call at 1-800-xfinity. We'll add this device and activate your service as quickly as possible."

 

Update: Done!

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New Poster

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1 Message

1 y ago

what did you do? How did you get past this? I am seeing the same problem.

 

Thanks.

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