Can't access work server for 5 days

Problem: can’t access access my VPN using 66.165.48.133

Troubleshooting steps taken:

flushed DNS in browser & computer. Tried alternate browser, same result.

Restarted router (multiple times)

Set different DNS resolver in network adapter.

Restarted computer, did most recent extensive Windows updates.

tracert between laptop and webservices.oppco.org fails repeatedly at around the 7th and 12th hop.

VPN software is latest version.

Other websites are still available.