2 Messages
cant access the admin config
I just got this isp and I have been on the phone for weeks and the chat for weeks and had nothing but issues. this is the worst ISP I have ever dealt with [Edited: "Language"/"Inflammatory"] I want access to my LAN I need access to my router configuration locally.
You tell me to download an app. I tell you that you must be high.
I cannot download an app.
I need to access the router settings. I logged in. I went to advanced and I get told to go to your site. where they tell me that I can access the config but I cannot.
this is an absolute joke
no trained people on support and constantly disconnecting.
I've had it to here with you. FIX THIS!
I'm again opening a case with the FCC.
o
XfinityDena
Official Employee
•
3.2K Messages
1 year ago
@user_0opsf5
Please send me a Direct Message with your name and service address so that I can fully dive into this for you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon!
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
1
0