susanneflynn19's profile

New Poster

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3 Messages

Thu, Sep 10, 2020 7:00 AM

Can't access a particular web address for work

I think my modem or Comast has a url blocked or something.  I can't visit this url using chrome or IE on my cell or laptop when connected to my home WIFI.  How do I fix this?  It is not blocked in teh browsers I alreayd checked that.  Thanks!

Responses

EG

Expert

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86.5K Messages

8 m ago

Perhaps the output of a traceroute to the domain will reveal where the blockage is occurring.

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New Poster

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3 Messages

8 m ago

How do I do that? I can’t ping the domain that I’m trying to reach
EG

Expert

 • 

86.5K Messages

8 m ago

Traceroute will still work up to the point of the blockage... Trace to the URL of the site.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

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