U

Visitor

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1 Message

Saturday, June 21st, 2025 8:22 PM

Cannot login Xfinity gave me an old username ID

New setup but can’t login Xfinity gave me an old ID to login with 

Problem Solver

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672 Messages

1 day ago

If you are setting up a new gateway, the credentials to log into it are printed on a label on bottom of the unit. You mist change the password once you get it set up. Do not use something that is readable. You should use a secure password of at least 10 digits, with random letters, numbers and special characters.  Using a pets name or something like password123 is asking to be hacked.  

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