New Poster
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5 Messages
Cannot change Wifi channels; system is managed automatically
:..WiFi channel cannot be modified if you see a notification in the Admin Portal stating that WiFi channel settings (i.e., WiFi Mode, Security Mode, Channel Selection, Channel Mode and Channel bandwidth) are being managed automatically..."
I would like to know where I can access my home wifi to change the channels and select a channel that doesnt have so many other neighbors on it.
CCAndrew
Gold Problem Solver
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25.9K Messages
5 years ago
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Jlavaseur
Problem Solver
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948 Messages
5 years ago
what comcast gateway do you have? I was able to that on every rented comcast gateway until i got the new Xb7
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imagineimage
New Poster
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5 Messages
5 years ago
I have to new modem/router. If that is Xb7 then that would explain it.
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Jlavaseur
Problem Solver
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948 Messages
5 years ago
For what it's worth, did you try to modify settings thru the Xfi app or connect thru
http://10.0.0.1 admin panel? Just in case you have the Xb6 gateway I was able to access some basic settings in the admin panel >connection > WiFi
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jlee2
New Poster
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1 Message
5 years ago
@CCAndrew I spoke with comcast advanced repair for over 4 total hours this week trying to un merge my 2.4 and 5 GHz bands and they finally landed on I would need a different model that does not automatically do band steering like the one they provided me does. I appreciate your response that confirms I need my own router (and wish I had looked here sooner). My question is can this router be found through comcast services or should I go outside of comcast equipment products for this?
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imagineimage
New Poster
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5 Messages
5 years ago
Normally I would say get the best Netgear router you can afford however, in the last months there have been developments in other manf routers that may be better. The only reason I went back to Comcast router is that the tech changes for now are coming so fast that keeping up was becoming an issue; it could be that within a year I may go back to an OEM router but at this time I cannot recommend any particular manf.
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strega7
Contributor
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414 Messages
5 years ago
You can go here to find compatible equipment:
https://www.xfinity.com/support/devices/
Then buy it wherever you choose. (With some caveats about buying potentially used modems at places like ebay – sometimes they turn out to be rentals/stolen and you won’t be allowed to activate those.) I got mine at Costco.
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EG
Expert
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111.5K Messages
5 years ago
There are only straight cable modems and combination modem / router gateway devices at that link. They don't classify stand-alone routers. If you want to use a stand-alone router along with a straight cable modem, then anyone will do.
Asus makes very good routers ! Good luck !
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