jpopatents's profile

Regular Visitor

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10 Messages

Saturday, March 14th, 2026 3:18 AM

Cannot access Youtube without signing in

Starting the evening of March 12, 2026, I am unable to access Youtube on a laptop or mobile device unless I sign in to Youtube.  I receive this message "Sign in to confirm you’re not a bot".  This occurs only when I'm using Xfinity internet service; I have tested using AT&T and also Fidium, and do not have any problems.  I can only conclude that my Xfinity IP address is now on a blacklist.  I do not want to create an account to sign in to Youtube.  Why is Xfinity service an issue?

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Expert

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116.6K Messages

7 hours ago

You could try using a VPN service as a work-around and see. YMMV.

Regular Visitor

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10 Messages

@EG​ yes, a VPN works but not my Xfinity IP. 

Expert

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116.6K Messages

5 hours ago

Try contacting this team about it. They handle blacklisting issues;


Comcast Customer Security Assurance. You can contact them online using the link below;


https://spa.xfinity.com/?linkId=130556429  

Or call them at 1-888-565-4329 or 1-800-934-6489 and ask for a transfer to them directly. 


Business Hours: 6:00am - 2:00am EST, 7 days a week


Good luck !

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