Visitor
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1 Message
cancellation
I need to cancel my subscription for home internet on property address [Edited: "Personal Information"]. Please make this effective immediately.
Visitor
•
1 Message
I need to cancel my subscription for home internet on property address [Edited: "Personal Information"]. Please make this effective immediately.
EG
Expert
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110.8K Messages
3 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarshante
Official Employee
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110 Messages
3 days ago
Hello @user_sljhpq, Thank you for taking the time to leave a post. I hope you are having a great day. I will be glad to assist with your account concerns. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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