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Hello

Finding it really hard to see how to cancel my service from July 8th?
could someone from Xfinity get in touch.
the chatbot wants me to set up at my new place I’m going back to my old place! Already have service there.

Responses

EG

Expert

•

111.1K Messages

1 day ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityShawn

Official Employee

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1.6K Messages

1 day ago

user_2plpfj My team can help you with your account concerns today. To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a Direct Message.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

0

Customer Service

user_2plpfj

Cancel

EG

XfinityShawn

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