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Wednesday, July 8th, 2026 1:17 AM

cancel the pending disconnection request

I am a new Xfinity Customer, and i set up autopay. The money wasn’t on my account to pay yet, so i’m waiting until thursday to pay, when it is. i however, DID NOT put in a cancellation request, and i demand that be cancelled immediately, i have no issues with my service, i would’ve messaged sooner if i was awake when i got the message from your team.

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