Happy Monday user_x0ptoh! We hate to lose you as an Xfinity member, but I'm wishing you the best of luck with your upcoming move 👏 If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be happy to help with any changes yo're needing to make.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
EG
Expert
•
117.8K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinitySeth
Official Employee
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1.1K Messages
56 minutes ago
Happy Monday user_x0ptoh! We hate to lose you as an Xfinity member, but I'm wishing you the best of luck with your upcoming move 👏 If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be happy to help with any changes yo're needing to make.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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