user_qaidl5 your use of the Xfinity Community Forums page is appreciated. While we never want to lose a valued customer, I can definitely assist you with reviewing your account options. Please send me a direct message with your full name and complete service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
sailorbear510
Contributor
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31 Messages
5 hours ago
You can find various ways to cancel your services here: https://www.xfinity.com/cancel
If there is something wrong I'm sure these forums or the reps on here can turn a bad experience into a good one.
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EG
Expert
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113.3K Messages
5 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarcus
Official Employee
•
1.8K Messages
4 hours ago
user_qaidl5 your use of the Xfinity Community Forums page is appreciated. While we never want to lose a valued customer, I can definitely assist you with reviewing your account options. Please send me a direct message with your full name and complete service address to get started.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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0