Cancel Service

I need to cancel my internet and TV services because I'm moving to another country and won't be able to use them anymore. I'll be leaving later this month, so I'd really appreciate it if the cancellation could be taken care of soon.

Please let me know what steps I need to take.Thanks a lot.

Responses

EG

Expert

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110.3K Messages

1 day ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

0

XfinityAmandaB

Official Employee

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2.2K Messages

1 day ago

user_m73hkv Thank you so much for stopping in for help with disconnecting your services. We always hate to see a customer go, but we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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Customer Service

user_m73hkv

Cancel Service

EG

XfinityAmandaB

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