1 Message
cancel service
I need to cancel my service as soon as possible. almost 4 days I called the xfinity number to talk or chat with an agent and no one available to help me.
1 Message
I need to cancel my service as soon as possible. almost 4 days I called the xfinity number to talk or chat with an agent and no one available to help me.
EG
Expert
•
109.5K Messages
17 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityAdrienne
Official Employee
•
1.2K Messages
17 hours ago
Hey there, user_vxvpiu! Thank you so much for taking the time to reach out to us her on the Xfinity Forums! We can certainly help with getting your account closed fully. I am sorry about the troubles with connecting with an agent. Can you please send us a DM to get started?
Please send us a DM with your full name and address to Xfinity Support.
To send a direct message:
Click "Sign In" if necessary
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pen and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0