Cancel service immediately

user_pwloiv Thank you for reaching out for help with canceling your services. We hate to see you go, but we are able to help set up a disconnect for you. Any refunds would be taken care of automatically after the last bill is posted to your account and would be issued to the last payment option you used. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account,  To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.