jmk56's profile

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2 Messages

Tuesday, May 5th, 2026 7:16 PM

Cancel internet

I am moving and need to cancel internet Monday May 11

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Official Employee

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1.5K Messages

29 minutes ago

@jmk56 We can help. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.
 

Here's the detailed steps to direct message us:
 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

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