Cancel internet

user_3x57p8, Hello there! Thanks for taking the time out of your day to reach out. This is definitely not how we want you to feel. I can understand the importance of being able to make account changes seamlessly as a consumer myself. You've reached the right team. Over social media, we are an expert team that can help rectify this. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.