Visitor
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1 Message
cancel account
How do I cancel my account? I can't do it online and do not want to speak with someone on the phone again.
Visitor
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1 Message
How do I cancel my account? I can't do it online and do not want to speak with someone on the phone again.
EG
Expert
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110.1K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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3.2K Messages
2 days ago
@matto_r I would be happy to assist you. Please remember, the best communities have most conversations happening in the public boards. This helps to ensure that our users get the fastest most accurate response possible provided by other user or our Official Employees. This also serves to benefit other users who may have a similar question. When interacting with an employee we will always try to keep as much of the conversation in that public thread but know we may ask you for a private message if we need to discuss your account-specific details. To help maintain our forum design, we ask that you never send unsolicited/unwanted private messages to any employee or user in these forums unless specifically asked to do so. If you do not see the feature on your profile, it may be because you have never posted a question on one of our public boards. I have responded to your message.
(edited)
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