bordercollie3's profile

Visitor

 • 

1 Message

Mon, May 2, 2022 1:47 AM

Can not connect tp-link to internet

Do I have 5g or 2g cannot connect tp-link to internet will not work with 5g

Accepted Solution

EG

Expert

 • 

94.3K Messages

2分前

The two WiFi bands SSID's have recently been combined into one with the Comcast gateway devices. Some devices get confused and don't know how to see / talk to combined SSID's.


If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 names and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi 


Associate the TP-Link with the new 2.4 SSID (broadcast name) and password.

AmingtonLN

Contributor

 • 

48 Messages

2分前

I am also trying to connect a TP-Link extender (RE305).  I have tried, unsuccessfully, to connecting with the single network name / password.  I have tried, unsuccessfully, connecting to the 2.4ghz after separating the bands.  I am going to try to connect using the TP-Link app next.  A year ago, in a different house, using a motorola modem, all I had to do was connect the extender to the modem via ethernet cable.  I tried this with the xFi and it did not work.

AmingtonLN

Contributor

 • 

48 Messages

@AmingtonLN​ I was able to connect the TP-Link extender (RE305) to the network .  I was able to connect to both 2.4 and 5ghz sigs, using both the single name/psswd that xFi is set up for as well as two unique username/psswd when separating the bands or channels.  Note, I was able to do this using the TP app.  I could not get it to work by connecting network cable, nor doing via wifi proximity.  I was hoping that the extender would help my signal to my lawn irrigation controller, that is located in the garage (on the opposite wall of the xFi), but I still can not get the controller to work.

EG

Expert

 • 

94.3K Messages

2分前

@AmingtonLN 

You have created your own thread here: https://forums.xfinity.com/conversations/your-home-network/hunter-hydrawise-hpc-sprinkler-controller-not-connecting-to-24ghz-band-on-xfi/626fe951855f616353adb46b 

Please continue the discussion of your problem there. This is someone else's help thread in progress. Thank you.

forum icon

New to the Community?

Start Here