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Sunday, July 12th, 2026 10:35 AM
Can't activate Xfinity modem. My modem worried. Please help. Thank you
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Official Employee
2K Messages
4 hours ago
Hello @user_srpugr Sorry to hear about the issues activating the modem. The process to activate can be found here:
https://www.xfinity.com/support/articles/activate-xfi-gateway-app
How far into these steps were you able to get before you ran into issues? We can certain help activate it as well if you are still having issues.
XfinityMatthew
Official Employee
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2K Messages
4 hours ago
Hello @user_srpugr Sorry to hear about the issues activating the modem. The process to activate can be found here:
https://www.xfinity.com/support/articles/activate-xfi-gateway-app
How far into these steps were you able to get before you ran into issues? We can certain help activate it as well if you are still having issues.
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