kristaemrich411's profile

New Poster

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2 Messages

Wednesday, March 25th, 2020 3:00 PM

Closed

Can not access my modem's settings through default gateway, 10.0.0.1.

I can not access my modem's settings through the default gateway of 10.0.0.1. I have tried accessing it while plugged in with ethernet and that does not work either. I am only able to access the settings for a minute or two after I reset the modem by hitting the reset button on the back, and then I lose connectivity. I simply get a request timed out error when I try to use 10.0.0.1.

Accepted Solution

Expert

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106.2K Messages

5 years ago

They recently took away that ability. You have to access it with the online site or with the Xfi app now.

New Poster

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2 Messages

5 years ago

Thank you! Could I also ask where to find the online website?

Expert

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106.2K Messages

5 years ago

In your account somewhere.

New Poster

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1 Message

4 years ago

I was just searching for the same reason, and I saw your note about the local admin page being disabled. I have my device in bridge mode, and when I try to connect to it in my account, it correctly says I have bridge mode activated and to connect to 10.0.0.1 to turn it off, which of course I can't do. Any suggestions? Thanks!

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