Good Morning, @user_aug9mm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! You certainly can purchase your own device, and I would just recommend purchasing off the list shared from @EG. Note, if you are in a market that has the higher upload speeds, you would need to recommend purchasing a customer owned device that supports the higher upload speeds. The more in depth list can be found here. Please let us know if you have any other questions/concerns, we are happy to help!
EG
Expert
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114K Messages
1 month ago
https://www.xfinity.com/support/articles/list-of-approved-cable-modems
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XfinityAdrienne
Official Employee
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1.6K Messages
1 month ago
Good Morning, @user_aug9mm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! You certainly can purchase your own device, and I would just recommend purchasing off the list shared from @EG. Note, if you are in a market that has the higher upload speeds, you would need to recommend purchasing a customer owned device that supports the higher upload speeds. The more in depth list can be found here. Please let us know if you have any other questions/concerns, we are happy to help!
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EG
Expert
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114K Messages
1 month ago
@user_aug9mm @XfinityAdrienne
That's an older chart. Here is the most current list;
https://www.xfinity.com/support/internet/customerowned
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