U

Visitor

 • 

1 Message

Thursday, May 8th, 2025 11:09 PM

Can I take a rented Xfinity Gateway to a new address and continue service?

Moving from MI to MN and wondering if I can take my Gateway with me. If not, can I transfer it to a new user?

Contributor

 • 

124 Messages

22 hours ago

Yes you can. You just need to go to xfinity.com and login and click on move service, enter your info and you are set. Hopefully you are moving to an area that has Xfinity as some cities own their own fiber network etc. and that varies form the cities and suburbs of the twin cities then most of them are Xfinity otherwise there are many other ISPS in greater MN.

Official Employee

 • 

1.7K Messages

2 hours ago

Hello @user_m60jjt, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

forum icon

New to the Community?

Start Here