1 Message
Can I get internet through XB8 gateway using the phone lines
I'm trying to set up my Xb8 modem but my coax line doesn't seem to be active and it is the only one in my house. However, my place has 3 phone lines in the wall, can I set up my modem using those?
EG
Expert
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110K Messages
1 year ago
No. An active coax cable connection is required.
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XfinityAldrik
Official Employee
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2.1K Messages
1 year ago
Thank you for reaching out to us on our community forums @hicksnw! As our awesome Expert EG mentioned an active coaxial connection is required. Were you able to get a technician visit scheduled to activate the coaxial outlet in your home?
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