U

Visitor

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1 Message

Monday, June 9th, 2025 2:03 PM

Can I cancel comcast and still keep Xfinity for my cell phones

see above May I cancel Comcast TV/Internet service and keep Xfinity for my cell phones.

Expert

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111K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.3K Messages

3 days ago

Hello, @user_lmsbby thank you for reaching out over Xfinity Forums. You've contacted the right place for assistance, and want to answer your question for you in regard to cancelling Xfinity service and keeping Xfinity Mobile. 

Yes, you can cancel Comcast TV/internet service and keep Xfinity Mobile service. There is a $25 line access fee for each active line if you don't have an active Xfinity product (TV, internet, home phone): https://www.xfinity.com/support/articles/xfinity-service-cancellation-details

Moving to an address where other Xfinity services aren't available or canceling your other Xfinity services: 

If you're on our latest price plan and move to a new address that doesn't qualify for Xfinity Internet, Xfinity Voice, Xfinity TV, or if you cancel these services for any reason, you'll see a $25 per month standalone mobile fee per account on future Xfinity Mobile bills. If you’re not on our latest plan, you’ll see a $25 per month standalone mobile fee per line on future Xfinity Mobile bills. 

Please let me know if you have any other questions, I'd be happy to answer those for you. 

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