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Can I access 2.4 and 5 ghz simultaneously with Arris SB6190?
We purchased a Robobotic vacuum that only connects to 2.4 GHz. Can we access 2.4 simultaneously with 5 GHz with Arris SB6190?
1 Message
We purchased a Robobotic vacuum that only connects to 2.4 GHz. Can we access 2.4 simultaneously with 5 GHz with Arris SB6190?
EG
Expert
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109.9K Messages
4 months ago
No. The 6190 is a plain vanilla cable modem. There is no built-in router / WiFi capabilities. You need to connect a standalone WiFi router to it for that.
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XfinityMarcos
Official Employee
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2.3K Messages
4 months ago
Hello user_kpaxtz, thank you for reaching out to our Forum. That robot vacuum sounds so nice, and convenient, I've been considering getting one lately. Once you do get a modem or standalone router you can update your Wi-Fi channel selections by using this hyperlinked 'Walkthrough'. Can you please let me know if you're able to follow those steps and if your devices can connect?
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EG
Expert
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109.9K Messages
4 months ago
@user_kpaxtz
Be advised that that article is only for Comcast rented gateway devices, not for retail purchased third party devices.
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