camera for computer

It is not a Wi-fi connection.  I just wondered if it could possibly be the internet. or you saying it could? Thanks

Is this with a WiFi connection ? If so, for a test, does that computer when hardwired directly to the router / gateway device with an ethernet cable have the same problem ?

With this test, we are trying to isolate this from being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step of troubleshooting before we proceed any further.

O/k what do the modem's signal stats look like ?  Perhaps they already are, or they are close to being out of spec and intermittently they go completely of spec. Try getting them here http://192.168.100.1 or here http://10.0.0.1

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

It was my internet connection. Thank You. Pat Manley

So are you saying that there is no longer a problem ?

Happy to hear it ! Now closing your topic.

Yes I am. Thanks

Yes I am thanks. Pat Manley