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geegdavid
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Tuesday, September 17th, 2024 8:08 PM

Cable modem connection drops out multiple times per day

New modem installed by service rep on Friday. It has failed daily ever since. In some cases more than twice a day.

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2 months ago

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geegdavid

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2 months ago

My neighbors switched to Fidium. I’m wondering if I should. 

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XfinityKei

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@geegdavid Thanks for reaching out to us about the issues you're having with your modem. You mentioned the modem has failed. Can you tell us more about what's going on with your connection so we can help? -Kei 

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