Cable modem connection drops out multiple times per day
Looking for some help with this issue. My modem loses its connection multiple times per day - sometimes for a few minutes, and sometimes for up to an hour. Probably happens 10 times a day. I've tried restarting the modem, and sometimes that fixes it and sometimes it doesn't. So it's hard to tell whether it would have started working anyway, or if restarting it actually helps it reconnect.
Modem is a Netgear C7000v2. The downstream light will usually light up, followed by the upstream light, and then the internet light will blink for a while without going solid, and then they'll all go off and the process will start over.
I was able to get some screenshots of the modem's connection info page when it was still connected but not working:
This is a fairly recent issue (past couple of weeks) although I remember it happening sometimes last summer.
I'm not sure if having a technician come out would be useful, since it's an intermittent issue, but maybe there's something they could do. I'd love to get this fixed because I work from home and need a stable connection. Any advice? Thanks