Bury WiFi cable line BACKYARD

I am extremely frustrated with the lack of action regarding the cable line running across my property. This line was installed over a year ago and was supposed to be buried shortly after installation. Since then, I have submitted numerous requests, made multiple calls, sent countless texts, and have received little to no follow-up.

At this point, this has become unacceptable. The exposed line is a safety hazard, creates issues for yard maintenance, and should have been addressed long ago. I need a firm date for when this line will be buried and the work completed.

If this issue cannot be resolved immediately, please escalate this matter to a supervisor or manager and have them contact me directly. I expect a response and a resolution timeline within 48 hours.

Thank you!