Visitor

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1 Message

Tuesday, July 7th, 2026 12:25 PM

Box stop working

Box stop working last night still  have not come back on i have moved it and plug it in to another outlet nothing 

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Expert

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119K Messages

2 hours ago

First. Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Is / are the light / lights on the modem lit steadily or are they blinking ?

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