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Monday, August 28th, 2023 5:21 AM

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Blocking Youtube on Arris XB6 Gateway

I have tried using the parental controls to block youtube but it isn't working. I have searched your forum for solutions, and although it seems I am certainly not the first customer to ask, the only responses I see from Xfinity are non-answers pointing customers to the parental controls which do not work. On top of that, you also have the DNS settings locked so I cant use a service like openDNS to solve the issue. Is there a way to block access to youtube from all devices connected to the gateway or not?

Official Employee

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3.2K Messages

2 years ago

Thanks so much for taking a moment out of your day to leave a post on our community forum @user_647481 . It is not as simple as just blocking the address "http://youtube.com" because they go through a lot of effort to circumvent this. Hopefully, this helps. Which devices are you trying to block access to YouTube?

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