New Poster
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3 Messages
Blocking Spam Calls
This deals with the land line (VOIP) service. I recently downloaded a phone log for a month. I received 415 calls. With my current filter settings (basically everything I could) 148 (35%) were blocked. Now, if I could block unverified calls that would raise to 402 (97%). Don't you think your customers would call you heroes if 97% of those annoying calls could be blocked? And it's easy, I know, I've been programming computers from PCs to Mainframes for 50+ years. Here's how you do it. Somewhere in your code you have an If-Then-Else statement similar to this: [If Block Anonymous is True And Incoming call is Anonymous Then Block Call]. All you have to do is copy this statement to become this: [If Block Unverified is True And Incoming call is Unverified Then Block Call]. Also, I checked those unverified calls. Not a single one was legitimate. And you already know how to detect an unverified call.
PLEASE ALLOW ME TO BLOCK UNVERIFIED CALLS.
Thank you.
EG
Expert
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111K Messages
1 day ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityGabriel
Official Employee
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2.3K Messages
1 day ago
*Protect yourself from phone scams here.
*Spam Blocker here.
*Anonymous Call Rejection: Nomorobo here.
When using Nomorobo on my landline, we may get one ring, but after that, the call is gone. Please let me know if any of this helps.
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