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Visitor

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3 Messages

Wednesday, September 29th, 2021 10:09 PM

Closed

Block VPN

Kids are using VPNs to get around parental controls and the VPNs slow down the Wi-Fi significantly.  How can I block all VPNs?  We do not need any VPN in our home for any reason.

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Problem Solver

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874 Messages

3 years ago

Welcome to the community @user_a6dac4! I would be happy to investigate a way to help you. This situation certainly sounds frustrating. First, are you using a Comcast rental modem? If you own your own modem and router, what is the make and model?

Visitor

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3 Messages

@XfinityAnna 

We are using the modem supplied by xfinity, I believe it's an Arris.

Gold Problem Solver

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3.3K Messages

Got it! What devices are the kiddos using the VPN connections on to get around the parental controls?

I no longer work for Comcast

Visitor

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3 Messages

They have iPhone, Google Pixel phone, MacBook, desktop and maybe Xbox. I think it's mostly the phones, but I'm not certain.

New Poster

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14 Messages

Did you ever find out how to block VPNs?

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