Visitor

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1 Message

Thursday, May 28th, 2026 4:31 AM

Blizzard Games keep randomly disconnecting and it's infuriating

I keep getting disconnected mid-game at the worst times and I can't figure out why. My latency is fine.
I'm on Wi-Fi using the XFINITY Now 100mb modem ($30/month) and I'm at the point where I will cancel it just to save myself the headaches. 

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Official Employee

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682 Messages

1 hour ago

Hi user_1wf044, we appreciate you reaching out her on the community forums! I'm sorry to hear you're running into so many issues while gaming. Unfortunately, our access to NOW Internet accounts is very limited, but you should be able to get assistance through the Xfinity Assistant on the NOW Help and Support page.

 

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