6 Messages

Sunday, February 8th, 2026 1:32 AM

Blinks orange and then blinks green then repeats

Hello. My modem started blinking orange and green lights last night. It’ll blink orange for a few minutes and then it’ll blink green for a few minutes and repeat. I took my modem to the Xfinity store to swap it out because I thought that might be the issue but this new modem is doing the same thing. I can’t connect to internet at all. It’s done this once before and corrected itself after about 36 hours and made me setup a whole new home network. I’m trying to avoid having to have a tech come out. Please let me know if you can help

Oldest First
Selected Oldest First

Official Employee

 • 

1.3K Messages

2 hours ago

@Kelseygh1 Thanks for adding a post to the forum. Wow, it is strange for it to happen to both modems. From what you explain, it's looking for a signal. Are the cables tight to the modem and the wall outlet? Have you noticed anything to the cable outside by chance? 

forum icon

New to the Community?

Start Here