Blinks orange and then blinks green then repeats

All cables are tightened. I don’t know what wire is the Xfinity wires outside. There’s abunch of wires. It honestly looks kind of terrible. I’ve never taken the time to look at the wires outside until now. I might be better off having a tech come to look at the wiring that was done last time. It’s just odd because we haven’t had any storms or anything that would cause any damage. It just all of a sudden stopped working. I haven’t had any issues for the last year until now. But this wiring job may be the culprit. 

There’s not even a wall outlet. There’s just a hole in the wall that the cable is coming through from outside. 

@Kelseygh1 Thanks for checking. With experiences like this, it's usually a service interruption or a loss of service due to the cables inside/outside. We can do some troubleshooting to see if it can be fixed remotely, or get a tech out if needed. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message