I know where the Wi-Fi gateway is & I see the 2.4 & 5 with edit button but I do not know what to do. This is a new problem that I need fixed so my security system works. I just changed plan to 500 but I don’t think that has anything to do with it. Please explain how to get this working. Thanks!
Hello, @user_kg66uv. Thank you for reaching out to us via Forums to learn how to get your security to connect to your 2.4 MHz channel. Please visit this link to learn how to switch from one network channel to another https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
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user_kg66uv
2 Messages
2 months ago
I know where the Wi-Fi gateway is & I see the 2.4 & 5 with edit button but I do not know what to do. This is a new problem that I need fixed so my security system works. I just changed plan to 500 but I don’t think that has anything to do with it. Please explain how to get this working. Thanks!
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