Billing

Hello user_erzdmy, I hope that you are having a great Thursday. Thank you for creating a post and reaching out to us for help with the payment options. I'm sorry that the payment method keeps declining. It's important that we are able to manage and pay for our accounts online.

Is there an error code or message that is being sent with the decline of the payment? Have you had any chance to process that payment with your bank account information instead of the card associated with the account?