U

Visitor

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1 Message

Wednesday, July 2nd, 2025 10:16 PM

bill to high not what agreed

this was supposed to be a 97.00 offer for 5 years. you have changed to 146. I dont want an offer like that rather quit.

Expert

 • 

111.5K Messages

2 days ago

Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

Official Employee

 • 

1.6K Messages

2 days ago

user_rf14d0 thank you for using the Xfinity Community Forums. I know how important it is for a bill to remain accurately, predictable and easily understandable. I would be happy to review what exactly is transpiring with yours. Please send me a direct message with your full name and complete service address included.

Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message. 
 

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