cdr_pfeif's profile
cdr_pfeif
Conversation Starter
Conversationalist
1st Kudo

Frequent Visitor

 • 

11 Messages

Wed, Feb 17, 2021 4:00 PM

Best modem? MB8611 or the Arris Sb8200

I currently have the arris and it works just fine.  Curious if it is still a good option for the gigabit service?   Will be using the modem in a second location so I can use the same one I currently have.  

thanks

mark 

Question

 • 

Updated 

2 m ago

295

3

0

0

Responses

ComcastMartinR

Official Employee

 • 

145 Messages

2 m ago

Hello, @cdr_pfeif! Thank you so much for reaching out to Comcast today over our Community Forums!

The modems that you have mentioned are both Docsis 3.1 devices, needed, and capable for our Gigabit Internet service. You can check your device, and for other supported modems by accessing https://comca.st/3qva6db

Here is a great reference article reviewing all the steps. 

https://comca.st/3poLiCs

 

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

0

0

EG

Expert

 • 

86.2K Messages

2 m ago

"Best" is subjective.. They are both pretty much alike. Six of one, half a dozen of the other. Take you pick.
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!tick

0

0

cdr_pfeif

Frequent Visitor

 • 

11 Messages

2 m ago

Thanks.   I heard lots of complaints about over heating on the sb8200 but mine never did.  Same with the new s33.  Others have said the Motorola's have better venting.   

but all true the same specs...   never had an issue with the sb8200 but I don't have the gigabit plan either.  

thx

0

0

New to the Community?

Start Here