Line Quality / Ping Test : Results
be-2113-cs21.350ecermak.il.ibone.comcast.net seems to have high icmp packet loss :
| 1 minute hop loss analysis from Charlottesville, Virginia, USA tester1.ec2.dslreports.com |
| Hop |
Host |
LOSS |
Best |
Avg |
Worst |
Jitter |
| 0 |
242.1.11.85 |
0.0% |
0.6 |
8.2 |
60.8 |
7.1 |
| 1 |
240.1.248.7 |
0.0% |
20.1 |
22.6 |
44.6 |
2.7 |
| 2 |
75.149.228.230 |
0.0% |
20.2 |
23.4 |
44.6 |
3.9 |
| 3 |
be-101-pe13.350ecermak.il.ibone.comcast.net |
0.0% |
20.2 |
23.4 |
44.6 |
3.6 |
| 4 |
be-2113-cs21.350ecermak.il.ibone.comcast.net |
91.7% |
21.9 |
26.0 |
40.5 |
7.7 |
| 5 |
be-32211-ar01.area4.il.chicago.comcast.net |
0.0% |
20.2 |
63.5 |
656.3 |
81.0 |
| 6 |
be-501-arsc1.area4.il.chicago.comcast.net |
0.0% |
20.2 |
26.6 |
162.4 |
7.0 |
| 7 |
po-1-xar02.wchicago.il.chicago.comcast.net |
0.0% |
22.6 |
25.7 |
44.6 |
3.6 |
| 8 |
po-1-rur202.wchicago.il.chicago.comcast.net |
0.0% |
22.7 |
26.7 |
44.1 |
3.7 |
| 9 |
96.216.24.82 |
0.0% |
21.8 |
25.2 |
44.6 |
4.4 |
| 10 |
(TARGET IP ADDRESS) |
0.0% |
38.9 |
42.6 |
64.8 |
4.2 |
|
| 1 minute hop loss analysis from San Francisco, CA, USA tester5.ec2.dslreports.com |
| Hop |
Host |
LOSS |
Best |
Avg |
Worst |
Jitter |
| 0 |
242.2.51.39 |
0.0% |
0.3 |
4.4 |
15.0 |
3.5 |
| 1 |
150.222.111.107 |
0.0% |
1.0 |
3.0 |
14.8 |
2.2 |
| 2 |
52.93.141.206 |
0.0% |
0.9 |
15.8 |
33.5 |
7.9 |
| 3 |
be-102-pe12.529bryant.ca.ibone.comcast.net |
0.0% |
1.6 |
1.8 |
2.6 |
0.2 |
| 4 |
be-1125-cs21.350ecermak.il.ibone.comcast.net
note: this hop has shown 13 icmp loss over the last 14 days. |
88.3% |
51.1 |
52.2 |
53.2 |
0.7 |
| 5 |
be-32211-ar01.area4.il.chicago.comcast.net |
0.0% |
50.9 |
88.6 |
649.2 |
74.3 |
| 6 |
be-502-arsc1.area4.il.chicago.comcast.net |
0.0% |
50.9 |
52.7 |
54.4 |
1.2 |
| 7 |
po-1-xar02.wchicago.il.chicago.comcast.net |
0.0% |
52.7 |
52.8 |
55.1 |
0.2 |
| 8 |
po-1-rur202.wchicago.il.chicago.comcast.net |
0.0% |
52.5 |
52.6 |
54.2 |
0.1 |
| 9 |
96.216.24.82 |
0.0% |
52.7 |
52.8 |
52.9 |
0.1 |
| 10 |
(TARGET IP ADDRESS) |
0.0% |
59.8 |
64.0 |
70.8 |
3.4 |
|
|
|
user_alu57s
2 Messages
3 days ago
Service was good until last couple of weeks where intermittent connection causes online video conference issues with lagging audio and streaming video pauses time to time. With 2GB speed plan, we expect little better. Speed test show from 300Gb to 600Gb downloads and from xfininty own test tool shows over 2GB speed.
With this intermittent issue where connection gets flaky for a 2 or 3 seconds, it impacts with vpn connections and video streaming, etc. What would be the solution here. Any suggestions?
1
0