Visitor
•
6 Messages
Bankruptcy
I have been communicating for months regarding my bankruptcy and my bill. It was supposed to be discharged but instead the bill has been changed to installation charges.
Visitor
•
6 Messages
I have been communicating for months regarding my bankruptcy and my bill. It was supposed to be discharged but instead the bill has been changed to installation charges.
XfinityThomasA
Official Employee
•
3.9K Messages
11 hours ago
Hello, burtonhen_71. Our team would be happy to assist.
Please send us a Direct Message.
On a Desktop:
Make sure you’re logged into the forums.
Click the Direct Message icon in the top-right corner of the page.
Click the New Conversation icon to start a message.
Note: If the New Conversation icon is disabled, go to Profile Settings, uncheck “Opt Out from Direct Messaging,” and click Save.
In the “To:” field, type “Xfinity Support” and select the Xfinity Support handle with the blue checkmark to send your message.
On a Mobile Device:
Make sure you’re logged into the forums.
Tap the New Conversation icon.
In the “To:” field, type “Xfinity Support” and tap the Xfinity Support handle with the blue checkmark to send your message.
How to: Direct messaging within the forum
- XfinityThomasA
0
0