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Friday, January 23rd, 2026 2:25 PM

bandwidth reporting difference from my router

I regularly log my monthly bandwidth consumption using the Xfinity app on my phone. I record the value from the Internet Data Usage tab and calculate the delta from the previous entry.

A sample of the data (trimmed for brevity):

|  Date Range   |  Total Monthly Usage  |  Timestamp Recorded  |  Δ GB  |  Δ Time  |
|---------------|-----------------------|----------------------|--------|----------|
|  01/01–01/31  | 519                   |  01/16 07:09         | 82     |  —       |
|  01/01–01/31  | 530                   |  01/20 05:20         | 11     |  3d 22h  |
|  01/01–01/31  | 575                   |  01/21 06:34         | 45     |  1d 1h   |
|  01/01–01/31  | 675                   |  01/23 07:37         | 100    |  2d 1h   |

For the most recent interval (01/21 → 01/23), the Xfinity app reports 100 GB of usage.

Over that same period, my ASUS router’s Traffic Analyzer reports 40GB of total WAN usage across ~30 devices. I collect per device cumulative counters (upload & download) every 10 minutes and store them in SQLite (600k+ rows), so I can compute precise usage over any interval.

I fully understand that the Xfinity app is not real time and that timing differences will exist. But a discrepancy of 100GB vs. 40 GB over the same two day window seems too large to be explained by reporting lag.

What can I look at to reconcile the difference between Xfinity’s metering and my router’s WAN usage totals?

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Official Employee

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2.7K Messages

10 hours ago

 

user_qjb18z Hello! Thank you for reaching out to us here on our Community Forum. We are not seeing any reports indicating that we're having with our Data Usage Meter showing inaccurate information; however, if you feel that the usage we have versus what you are able to report on your own hardware is a concern, we suggest reaching out to our Customer Security Assurance Team at 800-934-6489 so that they can take a closer look at the usage meter. As always, with any data concerns, we recommend changing your WiFi password. You mentioned using approximately 30 devices, and there are some Apps across tablets/devices that may update regularly as long as they are connected to WiFi. 

 

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