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4 Messages

Tuesday, May 6th, 2025 6:10 AM

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Bad lag spikes ps5

Bad lag spikes started about 2 months ago

Ive gotten a new updated modem

Reset equipment

Tried port forwarding

Adjusted ps5 settings

Tried wired and wifi

Still having the same issue. 

Oldest First
Selected Oldest First

Official Employee

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2.7K Messages

11 months ago

 

xtruroyaltyx Hello, and thank you for reaching out via our Xfinity Community Forums. Experiencing persistent lag spikes on your PS5 even after the usual troubleshooting can be super frustrating! Since you've already tried resetting equipment, updating your modem, messing with port forwarding and PS5 settings, and even switching between wired and Wi-Fi, we need to dig a bit deeper into what might be going on. 
 

To help us pinpoint the issue, could you share:

  • When does the lag occur?
  • Are all online games affected?
  • Are other network devices having issues?
  • What's your internet speed tier?
  • What's your modem/router model?

 

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