user_wd100t Hello there! We appreicate you sharing your experience with our Xfinity Forums Team. It's disappointing to hear your switch has not gone as smooth as we would strive for. I'd be happy to help you get your services up and running properly. Can you please share what is happening with your connection? Is it slow, is it dropping?
XfinityKassie
Official Employee
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2K Messages
1 month ago
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