Hey there, @user_wseq1q! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your new modem and the network being unavailable. I just want to make sure, were you able to get the new modem all activated and good to go? Please let us know.
XfinityAdrienne
Official Employee
•
2.4K Messages
58 minutes ago
Hey there, @user_wseq1q! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I am very sorry to hear about the experience with your new modem and the network being unavailable. I just want to make sure, were you able to get the new modem all activated and good to go? Please let us know.
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