Dan550's profile

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Monday, June 22nd, 2020 7:00 AM

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Audio dropping during Microsoft Team call

Audio dropping during Microsoft Team call.

I can hear my teammates but they cannot hear me.

This occurs on 3 different computers, rebooting the modem/router does not work usually.

I have a Motorola MT7711 cable modem and a TP Link AC2600 range extender. The issue only comes up when I am near the extender.

 Thanks 

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4 years ago

I am having this exact same issue.

Expert

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111.4K Messages

@user_989bdc

Please create a new topic of your own here on this board detailing your issue (copy your post and paste it there). Thanks. Re-closing this year old dead thread that was improperly re-opened by the new forum software / platform. A known issue that is being worked on. 

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

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